Emotional Intelligence
in the Workplace
Day 1
Module 1: The Science of Emotional Intelligence
Module 2: Developing Self-Awareness and Self-Regulation
Module 3: Building Empathy and Active Listening
Module 4: Navigating Workplace Relationships and Building Trust
Module 5: Enhancing Collaboration and Reducing Silos
Module 6: Mediation and Conflict Resolution
Module 7: Driving Motivation, Loyalty, and Change
Module 8: Sustaining EQ Skills for Long-Term Success
Day 2
This 2-day training on "Emotional Intelligence (EQ) in the Workplace" is designed to empower leaders to excel in fostering a positive organizational culture and navigating complex interpersonal dynamics. Recognizing the unique cultural nuances of Asian workplaces, the program integrates EQ and cultural intelligence (CQ) to address collaboration, team concerns, and cross-cultural interactions. Participants will engage in applied, interactive, and activity-rich modules that are both fun and sustainable, ensuring skills are transferable to real workplace scenarios. Emphasizing the connection between EQ, productivity, and organizational success, the training will equip leaders to inspire trust, mediate conflicts, and drive meaningful change while aligning individual and organizational objectives.
Designer & Lead Trainer: Dr Brendan J Gomez
Addressing Challenges at Work
Challenges: Conflict, miscommunication, and siloed thinking undermine collaboration and morale. In the face of adversity and pressure, the ability to manage negative feelings and stress is paramount.
Our Solution: Our two-day workshop, tailored to the unique cultural dynamics of Malaysia, Singapore, and the broader Asian region, equips participants with actionable EQ tools and strategies to drive personal and organizational success. It fosters self-awareness, empathy, and emotional regulation. By addressing the root causes of interpersonal challenges, we help teams transform conflict into collaboration.
The Vision of an EQ Workforce
Picture a workplace where positivity radiates through every interaction, where collaboration flourishes, and where individuals feel valued and empowered to bring their best selves to work each day. This is the hallmark of a happy workplace (versus a toxic workplace where negativity and stress is high).
Emotional intelligence is crucial for leaders to elevate their teams to the next level as it enables effective communication, conflict resolution, empathy, and understanding.
Our workshop addresses strategies to:
Build lasting relationships with internal and external stakeholders.
Leverage cultural intelligence (CQ) alongside EQ for cross-cultural interactions.
Enhance collaboration across departments, reducing silos and fostering innovation.
The Science Behind Emotional Intelligence
Emotional Intelligence, as popularized by psychologist Daniel Goleman, encompasses five core components:
Self-Awareness: Recognizing one’s emotions and their impact.
Self-Regulation: Managing emotions to adapt to circumstances.
Motivation: Harnessing emotions to pursue goals with persistence.
Empathy: Understanding and sharing the feelings of others.
Social Skills: Building and maintaining relationships.
Research from organizations like the Harvard Business Review and the Yale Center for Emotional Intelligence highlights how emotionally intelligent leadership enhances employee engagement and reduces turnover. Studies also show that EQ is twice as predictive of success compared to IQ in workplace settings.
In short, research consistently shows that organizations with emotionally intelligent teams achieve better performance, stronger collaboration, and increased resilience.
How EQ Drives Success
Leaders equipped with EQ can:
Cultivate a positive organizational culture
Anticipate and address team concerns proactively.
Navigate complex interpersonal work relationships.
Inspire trust, motivation, and loyalty
Drive meaningful change
make informed decisions
Mediate conflicts to uphold workplace harmony.
Align individual goals with organizational objectives for collective success.
In Asian workplaces, where hierarchical respect and group harmony are paramount, emotional intelligence acts as a bridge to enhance synergy among teams and stakeholders.
Why Choose Us?
With over 20 years of experience in counseling, coaching, and organizational development, Dr. Brendan Gomez and team bring unparalleled expertise to EQ training using cutting-edge research, interactive activities, and real-world case studies to ensure participants leave with practical skills to implement immediately.